• ParcelLastMile Demo

    Click on the stages below to learn more

  • Tracking Status
    Tracking Status

    The fastest way to check the status of your shipment, our online results give you real-time, detailed progress as your shipment speeds through the network.

  • KYC
    What is KYC?

    KYC is an acronym for Know Your Customer which is a term used for identifying and verifying the identity of the customer.

    Our solution provides the platform for your customers to provide KYC documents for the clearance of all non-document imports.

  • Collect Payment
    Payment

    Our solution is integrated with various payment gateways which you can choose from. This allows you to request for payment online, such as customs duty, taxes, additional services, prior to delivery.

  • Reschedule
    Reschedule Delivery Services

    Reschedule Delivery Services
    • Self-collect your parcels anytime, anywhere – at your convenience.
    • Reschedule a delivery to a specific date & time frame at your own convenience.
    • Provides delivery instructions to let is know where you would like your deliveries placed.

  • Tracking Map
    Tracking Map

    When the parcel is out for delivery, our solution allows your customers the opportunity to track parcels and see where they are in real time on Google map. This will provide your customers greater visibility into their deliveries.

  • Parcel Configuration Stage
    • Address Change
      Address Change

      To allow user to upddate shipment detail with localized receiver address

    • Social Messaging
      Social Messaging

      Subscribe to Social Messaging to keep customers in the loop at every stage of the delivery via subscribed social channel.

    • ATL
      ATL

      Authority to leave the delivery at the drop-off address if the recipient isn't present.

  • Acknowledge Receipt
    Acknowledge Receipt

    An acknowledgment of receipt provided by the receiver to acknowledge that goods have been well received.

  • Request Signature
    Request POD

    Your customers do not need to contact your customer service to request for POD, they can do it themselves through online, and can view, download, print or email the signatures / images.
    User this account code 'ACCOUNT001' to verify this is your parcel.

  • Feedback
    Feedback

    Helps you measure customer satisfaction by asking your clients for feedback you communicate that their opinion is important to you. Get more efficient with honest feedback and comprehensive POD information as available.

  • Email / SMS Updates
    Notify Your Customers

    Sends a push notification and tracking link through SMS to keep customers in the loop at every stage of the delivery.

  • Mobile View
    Swap Theme

    Tips: use '63465333' and 'support@frontierforce.com' to authenticate.

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